Managing money in real estate is a big responsibility. Buyers, sellers, landlords, and tenants all have funds at stake—and that’s where trust accounts come in.
These accounts keep client money safe, organised, and separate from an agency’s own funds. Real estate agents across Australia must follow strict rules on how trust accounts are set up, used, and reported.
But here’s the catch—there’s more than one type. Knowing the difference is key to staying compliant (and out of trouble). Let’s break them down in simple terms—no legal jargon here.
Now, let’s get to the heart of it: the types of trust accounts you’ll find in real estate.
There are two main trust accounts in real estate:
This is the most common type. Think of it as a shared holding area.
Real estate agents use a general trust account to hold funds from multiple clients. That might include:
The money sits in one account, but the agency must keep records showing who owns what.
Important to note: any interest earned on this account usually doesn’t go to the agent or the client. It’s typically paid to a government-managed fund that supports industry regulation or consumer protection (varies by state).
These are a bit more specific—and not always used.
An interest-bearing trust account is opened for just one person or transaction. The key difference? The interest earned goes to the person who deposited the money, not the government. But agents can’t just open these accounts anytime. They need:
Either:
This is covered under Section 68A of the Property and Stock Agents Act (NSW) and similar regulations in other states.
Also, if a client wants one of these accounts, they should give the bank their tax file number—otherwise, tax might be withheld at the top marginal rate. Ouch.
Not quite. While the idea is the same across Australia, each state and territory has its own legislation and trust account rules.
Here’s a quick snapshot:
State/Territory | Governing Law | Trust Account Oversight |
NSW | Property and Stock Agents Act 2002 | NSW Fair Trading |
VIC | Estate Agents Act 1980 | Consumer Affairs Victoria |
QLD | Agents Financial Administration Act 2014 | Office of Fair Trading |
WA | Real Estate and Business Agents Act 1978 | DMIRS |
SA | Land Agents Act 1994 | Consumer and Business Services |
TAS | Property Agents and Land Transactions Act 2016 | Property Agents Board |
ACT | Agents Act 2003 | Access Canberra |
NT | Agents Licensing Act 1979 | NT Consumer Affairs |
Each body sets out rules around:
Good question. Some agencies choose to keep separate trust accounts for different parts of the business, like:
This isn’t always required by law—but it can help with reporting and reduce the risk of errors.
Less confusion = smoother audits.
Check our services of Trust Account Audit
Short answer: trouble.
Using trust money for the wrong purpose—even by accident—can lead to serious consequences:
That’s why real estate agents need solid systems, regular reconciliations, and external audits. And why trust account training is often mandatory.
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