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Different Types of Trust Accounts in Real Estate

Managing money in real estate is a big responsibility. Buyers, sellers, landlords, and tenants all have funds at stake—and that’s where trust accounts come in.

 

These accounts keep client money safe, organised, and separate from an agency’s own funds. Real estate agents across Australia must follow strict rules on how trust accounts are set up, used, and reported.

 

But here’s the catch—there’s more than one type. Knowing the difference is key to staying compliant (and out of trouble). Let’s break them down in simple terms—no legal jargon here.

Types of Trust Accounts in Real Estate

Now, let’s get to the heart of it: the types of trust accounts you’ll find in real estate.

 

There are two main trust accounts in real estate:

1. General Trust Accounts

This is the most common type. Think of it as a shared holding area.

 

Real estate agents use a general trust account to hold funds from multiple clients. That might include:

 

  • Rental bonds
  • Holding deposits for sales
  • Rent payments
  • Strata fees
  • Commercial leasing deposits

 

The money sits in one account, but the agency must keep records showing who owns what.


Important to note: any interest earned on this account usually doesn’t go to the agent or the client. It’s typically paid to a government-managed fund that supports industry regulation or consumer protection (varies by state).

2. Interest-Bearing Trust Accounts (Section 68A Accounts)

These are a bit more specific—and not always used.

 

An interest-bearing trust account is opened for just one person or transaction. The key difference? The interest earned goes to the person who deposited the money, not the government. But agents can’t just open these accounts anytime. They need:

 

  • A written request from the client (before settlement), and

Either:

 

  • The amount deposited is over $20,000, or
  • Settlement is more than 60 days away

 

This is covered under Section 68A of the Property and Stock Agents Act (NSW) and similar regulations in other states.

 

Also, if a client wants one of these accounts, they should give the bank their tax file number—otherwise, tax might be withheld at the top marginal rate. Ouch.

Do All States Have the Same Rules?

Not quite. While the idea is the same across Australia, each state and territory has its own legislation and trust account rules.

 

Here’s a quick snapshot:

 

State/Territory

Governing Law

Trust Account Oversight

NSW

Property and Stock Agents Act 2002

NSW Fair Trading

VIC

Estate Agents Act 1980

Consumer Affairs Victoria

QLD

Agents Financial Administration Act 2014

Office of Fair Trading

WA

Real Estate and Business Agents Act 1978

DMIRS

SA

Land Agents Act 1994

Consumer and Business Services

TAS

Property Agents and Land Transactions Act 2016

Property Agents Board

ACT

Agents Act 2003

Access Canberra

NT

Agents Licensing Act 1979

NT Consumer Affairs

Each body sets out rules around:

 

  • How trust accounts must be opened
  • How money must be handled
  • How often audits are required
  • What penalties apply if you mess it up (and yes, they can be harsh)
Tips for a Successful Real Estate Trust Account Audit

What About Separate Accounts for Different Services?

Good question. Some agencies choose to keep separate trust accounts for different parts of the business, like:

  • Residential sales
  • Property management (rentals)
  • Strata management
  • Commercial sales and leasing

This isn’t always required by law—but it can help with reporting and reduce the risk of errors.

Less confusion = smoother audits.

Check our services of Trust Account Audit

What Happens If Trust Money Is Misused?

Short answer: trouble.

Using trust money for the wrong purpose—even by accident—can lead to serious consequences:

 

  • Hefty fines
  • Licence suspension or cancellation
  • Criminal charges in serious cases
  • Loss of reputation (and clients)

 

That’s why real estate agents need solid systems, regular reconciliations, and external audits. And why trust account training is often mandatory.

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